Xaya
Community Moderators
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Post by Xaya on Jun 21, 2015 12:01:55 GMT -5
my rogue died yesterday at 63, and I rerolled a lock. I named her Xayalock, like my previous dead (and deleted for ages) warlock. When I tried to update her, I got the mesage 'character updated', but she was not on the current challengers list. I look in the honored dead list, and sure enough she was there, at lvl 10.
Would it be possible to do something when a toon is added to put it back on the challengers list even if the name was used previously and the toon deleted?
In the meantime, could you put her out of the 'honored dead' list and back on the 'challengers'?
Xayaforsi lvl 100 pandaren hunter (alive) Wyrmrest Accord Xayalock lvl 10 gnome warlock (alive) Wyrmrest Accord
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Deleted
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Post by Deleted on Jun 21, 2015 13:44:48 GMT -5
Definitely will once I get back home, just heading out for "linner" (Lunch + Dinner). Will test with the toon too first since it should have actually recognized it was new and not kept it as dead.
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Deleted
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Post by Deleted on Jun 21, 2015 17:16:53 GMT -5
I see Xayalock as live and green-flagged in the Iron Man list... sometimes it can take a bit for battle.net to give me updated data, so even if you're clicking Update, all I can pull is whatever bnet thinks is current and that's not necessarily what is accurate.
There is most definitely a delay for in-game data to be made available on bnet... usually that is quite small (a couple of seconds), but other times (like this case and others) it can be as long as DAYS. I think there were a few Australian-owned toons that were affected by this... took over a week to get their current data available.
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Post by anisha on Sept 17, 2015 22:30:38 GMT -5
I've run into the same problem. My pally died, I deleted and rolled a hunter for the challenge with the same name (Ayeshalei). I can't add the new toon 'cause it says she's dead. When I look on the honored dead list she's there as the dead lvl 15 Paladin but when I click on the name it takes me to the current alive lvl 10 hunter (I changed classes). Do I just need to check periodically and see if I can add her?
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Deleted
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Post by Deleted on Sept 18, 2015 15:22:26 GMT -5
Usually when you log out of your account, the data is updated / available immediately. I've seen it where sometimes the data isn't available for 10-15 minutes... there's something going on with Blizzard's side... server slowness, queue times for other jobs, or other. On the rare occasion I've seen character data locked for 1-2 WEEKS.
Your post was 16 hours ago... I would hope that it should be working now?
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Post by brittleiron on Oct 14, 2015 0:42:27 GMT -5
disregard
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Post by Bluffwatcher on Oct 19, 2015 14:37:08 GMT -5
Hello I'm having a similar issue. Yesterday Bluffwatcher was on the list sitting at 28, but today she is gone and when i tried to load her up again it said "Character has died. failed to upload."
In the honored dead it has my previous InstaKilled by "Subject Four" Level 15. But it does link to my current Bluffwatcher, who is...somehow...still not dead yet!
(Bluffwatcher - Argent Dawn EU)
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Deleted
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Post by Deleted on Oct 19, 2015 16:53:46 GMT -5
I will have a look but please keep in mind issues like this is due to blizzard not updating the public data for us.
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Deleted
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Post by Deleted on Oct 19, 2015 18:31:12 GMT -5
Bluffwatcher Did some testing and I see what you mean. I do a search on EU armory for your character, it shows up in the search summary as level 32 no deaths... I drill into it to view the character itself and it says the same. The data coming back, however, indicates the character has died. I'll keep checking but I'm not 100% sure I can actually fix this if I'm receiving incorrect data. It's also not unheard of for this kind of thing to happen... we once went TWO WEEKS before the data on Blizzard's side was corrected.
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Deleted
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Post by Deleted on Oct 19, 2015 18:42:59 GMT -5
It's also coming back with the character level being 15, so I know it's not something broken on my end. I've tweeted to the Blizzard CS EU twitter account... hopefully we'll hear something soon...
... or, more than likely, it'll resolve itself on it's own. :/
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Post by Bluffwatcher on Oct 20, 2015 5:44:24 GMT -5
Ah, thanks Stone for taking a look! I guessed it would be blizzard gremlins. ...Sure enough, this morning Bluffwatcher returns! Her prowl ability must of been leaking into RL. Back from the dead, you could say... hahahahaaa... the... the honored dead.... back from. OK, I'll leave now.
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ash
Iron Veterans
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Post by ash on Oct 20, 2015 18:16:02 GMT -5
one thing I've noted on this, once you have died and deleted your old toon and created another. All you need to do is go to the dead iron of same name and hit update. Give it a few and it comes back with your new one listed as long as it's in the armory (lvl 10+)
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Post by moused on Dec 1, 2015 12:34:20 GMT -5
Yesterday my toon Ironldymouse a dwarf hunter died at level 39 ...I deleted said toon and make a Ironldymouse a night elf hunter and got to level 10 and added her to the list and it showed her properly...today its saying Ironldymouse has died which she hasn't...my stats on her show no deaths and I have loaded up her armory from WoW and shows no deaths can you please look into this.
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Post by jaela on Dec 26, 2015 18:39:02 GMT -5
I have pretty much the same issue at the moment. First time challenger, I decided to delete a toon and re-use that name for my iron man character. Yesterday and earlier today everything worked well, updated my character multiple times (up to level 17), and now when I'm at 18 I appear as dead with my old (deleted, level 36) character linked to my name. Can't update either. Sarastrasza is the toon. If you click the name you will see that the BNet profile is linked to a nice valid level 18 character and not a level 36 one. Will obviously wait it out and hope it gets solved.
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Deleted
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Post by Deleted on Dec 26, 2015 18:52:23 GMT -5
We have a FAQ item about this. Need to wait it out.
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