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Post by moused on Dec 1, 2015 16:51:46 GMT -5
I have been trying all day long to add in my new iron toon Ironldymouse, yes I used this name before on a dwarf hunter that died at level 39 but I made a new toon a Nelf Hunter and she is level 19 all ready...yesterday I added the nelf no problem after making it too level 10 as you site says to do...now today I can see her listed at all ...the site keeps saying she has died but she hasn't....her wow armory is showing no deaths and I have logged fully out of Battle net twice today and still can't get your site to see its a new toon that is a nelf not a dwarf.
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Deleted
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Post by Deleted on Dec 1, 2015 16:56:02 GMT -5
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Post by Deleted on Dec 1, 2015 16:58:38 GMT -5
This also applies:
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Deleted
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Post by Deleted on Dec 1, 2015 17:51:51 GMT -5
I've opened up a ticket to see if I can get a better explanation of the delays with the data. We'll see what Blizz says.
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Post by moused on Dec 1, 2015 17:55:25 GMT -5
Then why did it work yesterday when I added the level 10 nelf but today it won't work...the WoW armory shows her being a level 20 Nelf hunter with this name Ironldymouse....
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Deleted
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Post by Deleted on Dec 1, 2015 18:27:36 GMT -5
I don't know. This is what the FAQ answer is about. It's like it's pulling back cached data. I do know that it'll mysteriously pull back valid data the next day.
Like I said. Patience.
I have a post up on the dev forums asking about this again.
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Deleted
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Post by Deleted on Dec 1, 2015 18:53:06 GMT -5
This is the response I received.
So... in all but ONE of these cases the character shows the correct information on our site (ie. the bnet api data is now correctly updated) in 24-48 hours... at this point there isn't much we can do except wait.
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Post by Deleted on Dec 2, 2015 16:05:01 GMT -5
Looks like your character is showing up correctly on the site.
I did nothing.
I've also let Blizzard know so that they can possibly find the issue as to why this happens.
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ash
Iron Veterans
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Post by ash on Dec 2, 2015 20:25:54 GMT -5
The armory is a side show for bliz, they added it because other sites popped up tracking the info. There is a cron job that updates it and I'm not sure of the frequency. Same named new toon that previously died was always an issue even with Casa's old site. Using the same name has always meant waiting a bit for the old death to be recorded before registering the new toon on the website. Just the way it is. Not much Stone can do pulling bliz data only when they feel like updating it.
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